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  1. What Is CRM (Customer Relationship Management)? | Salesforce

    What Is CRM (Customer Relationship Management)? CRM is a system that helps businesses manage all interactions with customers and prospects to improve relationships, streamline …

  2. What is CRM? | Microsoft Dynamics 365

    CRM is used to collect valuable information about your existing and prospective customers, including email addresses, phone numbers, company websites, social media posts, purchase …

  3. Customer relationship management - Wikipedia

    Customer relationship management (CRM) is a strategic process that organizations use to manage, analyze, and improve their interactions with customers. By using data-driven insights, …

  4. 10 Best CRM Software Of 2025 – Forbes Advisor

    My roundup will help you learn about the key features of the 10 best CRMs, how much they cost to use and how they can help your SMB thrive. To determine the best CRM software, I used our...

  5. What Is a CRM? (CRM Meaning, Definition & Examples)

    Oct 2, 2025 · A CRM is software that helps you manage your relationships with customers and prospects. Imagine your entire business memory: every lead, email, task, deal, support ticket, …

  6. What is CRM? | Guide to Customer Relationship Management ...

    Customer Relationship Management (CRM) software centralizes customer data and interactions across all touchpoints in your business. According to Digital Silk, the global CRM market is …

  7. CRM (Customer Relationship Management): Elements, Benefits ...

    May 3, 2025 · Customer relationship management (CRM) includes the principles, practices, and guidelines that an organization follows when interacting with its customers. CRM is often used …