FEATURE Salesforce CEO and chief “SaaSquatch” Mark Benioff boasted about the wins his company's ITSM product had last quarter ...

If account ownership lives in Salesforce, then that rule needs to be explicit. If service history is governed in Dynamics 365 ...

When a technology starts getting talked about like magic, leaders need to look past the novelty and ask where it can create ...

CRM demonstrates robust Agentic AI monetization, with Agentforce and Data 360 ARR reaching $2.9B (+107% QoQ/+200% YoY), ...

The pilot trap, the overhead myth and the measurement reckoning: why nonprofits that treat data as strategic infrastructure will attract capital in the new funding landscape, and why those that don’t ...

The Treasury Department’s reporting requirements for certain real estate transactions are illegal, a federal judge in Texas ruled, vacating the 2024 rule. The rule, issued by Treasury’s Financial ...

Two quarterfinal spots, three contenders. Pool B of the World Baseball Classic will go down to the wire with the USA, Mexico and Italy looking to advance to the next round. The USA beat Mexico, 5-3, ...

Salesforce Aims to End the ‘Frankenstein’ Contact Center With Agentforce Your email has been sent Salesforce launches Agentforce Contact Center to unify voice, AI, and CRM data on a single platform, ...

My personal collection of system prompts, task prompts, and coding rules. I use these in my own projects and AI sessions — Claude, GPT, and Gemini. Instead of re-explaining my stack, preferences, and ...

Salesforce stock dropped in premarket trading Thursday after the software company reported better-than-expected fourth-quarter financials. Shares jumped higher, however, once the market opened for ...

Salesforce (CRM) reports Q4 results tonight. The critical metric is whether Agentforce shows revenue acceleration beyond the $1.4B ARR disclosed last quarter. Salesforce stock dropped 30% YTD despite ...