The organizations that capture AI value are not measuring adoption, but quality of usage. How to use AI to avoid cognitive ...

Enterprise customer service operations have evolved dramatically in the past decade. Support organizations now manage complex product ecosystems, global service teams, and interactions across multiple ...

Enterprise management software company Workday Inc. today announced that Sana for Workday is now available worldwide, ...

Yet, traditional ITSM frameworks often rely heavily on manual processes that create inefficiencies, accuracy issues, and slow resolution times. As organizations scale and user demands grow more ...

Integrating AI into chip workflows is pushing companies to overhaul their data management strategies, shifting from passive storage to active, structured, and machine-readable systems. As training and ...

Will AI soon have a seat at the boardroom table? As agentic AI systems evolve from assistants into decision-support tools, several organizations are exploring the concept of “AI shadow boards” to ...

Lily Bi, president and CEO of AACSB International, speaks at the AACSB Deans Conference in Toronto, Canada, in 2025 For 110 years, the Association to Advance Collegiate Schools of Business has been ...

Creating fake comments is easy. Verifying them, not so much. Last year, when an air quality agency in Southern California proposed a new rule to encourage consumers to buy heat pumps instead of gas ...

Jamie Price, the chief executive officer at Osaic, agrees that the tech upheaval is one of the biggest changes in the broker-dealer business. He waxes idealistic about third-party software demos he’s ...

Open-source dependencies introduce hidden risks, from transitive vulnerabilities to supply chain attacks. Learn how to reduce exposure.

Recent years have seen Barley Yellow Dwarf Virus (BYDV) constituting a very significant yield threat when it comes to the ...

Over the past year, I’ve been in deep conversation with leaders across these domains, listening to how they’re navigating the ...