Anyway, now that this mess is finally over, I have a few personnel questions for the new general manager. Just as soon as ...

The Department of Revenue has announced that call center service hours will be extended to help Pennsylvanians file their ...

Only days remain until the April 15 deadline to file taxes, and Pennsylvania tax preparation call centers have expanded hours to help late filers.

Artemis II astronauts answered a question from the Treasure Coast on the night before their scheduled return to Earth.

A state lawmaker from Wichita Falls may ask the governor to intervene if answers aren't provided on Archer County data center ...

To drive First Contact Resolution (FCR), organizations must pivot from compliance-heavy checklists to outcome-driven QA ...

It’s impossible to avoid danger, even at home. Our houses may be our places of refuge but inside they often have toxic ...

On Tuesday, Tuscaloosans who live in District 3 will be heading to the polls to decide who will replace Norman Crow, who left ...

Péter Magyar said Monday he will not call U.S. President Donald Trump but that his government will be available if Trump or ...

Bigger, stronger, better, the Big Ten has all the swagger in the room. The CFN 26 for 2026 series continues with the 26 ...

From the column: "You angrily hang up on one customer-service bot and teach them a lesson by calling their competitor — only to encounter an equally annoying customer-service bot." ...

UCLA won the night with its six draftees in attendance, while the Valkyries are getting the wrong kind of attention for their ...