Google Messages is quietly gaining a workplace twist: a feature that lets organizations route, log, and review employee chats in ways that look a lot more like corporate email than casual texting.

Texting has transformed how people connect, but it also has a dark side. Some messages fly like confetti, effortless and fun, while others explode like fireworks in a way no one wants to clean up.

The Google Messages app comes with many exciting features, one of which is the ability to pin important conversations to the top of the timeline. Here's when you should use this feature and how to use ...