Hiring a front-desk receptionist to serve as the face of your company starts with a well-drafted job description outlining the duties of the position. Include in the job description the typical ...

Add Yahoo as a preferred source to see more of our stories on Google. HOLYOKE — Holyoke Community College is running a free, five-week hotel training program starting Wednesday for people interested ...

The front office of a hotel is perhaps the most important area of the organization. The employees that make up his department are the first and sometimes only representatives of the establishment with ...

Austin, the friendly front desk agent checking me in at the St. Regis Bal Harbour, probably didn’t know it, but about an hour later I would be joining him and another front agent, Brittany, behind ...

NEW YORK — Hilton and Hyatt are among the U.S. hotel brands that are saying goodbye to traditional, formal reception desks to make room for individual, pod-style desks that hotel executives said offer ...